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Terms & Conditions

Who we are

Our website address is: www.fellsman.org.uk.

General

These Terms apply to any contract between us for the sale of products. Please read them carefully and make sure that you understand them before you place your order.

How the contract is formed between us

Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each stage of the order process.

After you place an order, we will send you an e-mail to confirm that we have received it (acknowledgement). However, this does not mean that your order has been accepted by us.

If on reaching this stage, you need to amend or cancel, please contact us.

How to pay

You can pay for products ordered on our site by PayPal.

Price of Products

The prices displayed on our site can vary, they can also vary subject to HMRC rules on VAT.

Delivery

We use Royal Mail and expect you to receive delivery within three working days after receiving, accepting and despatching your order.

Returns and refunds

There may be postage fee that you may need to pay if returning goods. Returns and Refunds are subject to your consumer rights, if you need any help, please contact us.

Important terms

We reserve the right to make changes to these Terms & Conditions . Any changes will be updated to the site and will take effect immediately. You should therefore read the Terms & Conditions each time you place an order with us.